Thank you for choosing to work with me. I am so excited to be a part of your healing journey. I want to take this time to outline my process, disclosures, expectations and policies. 

My Coaching Process  

As we begin your personal healing journey, it is important that you know that I don’t think anything is wrong with or broken about you. As a survivor of trauma, I believe you are having normal reactions to abnormal circumstances. Anything that you are experiencing – whether it is an emotion, belief, somatic symptom or behavior – is your body and mind’s way of trying to cope with the trauma you’ve endured. I will never pathologize, judge or shame you for anything you are doing, thinking, feeling or believing about yourself and others.  

I also believe that you have within you the knowledge you need about how to move forward from your trauma and build the life you love to live. I know that you may not believe that yourself right now. I will help you to find that information inside of you. I won’t tell you what to do or how to proceed on your journey because I believe you will know how to move forward. I will be here to support, guide, and empower you to follow your true path to healing.   

My role in your journey is to be a source of knowledge, encouragement, validation, and, especially, support when you feel overwhelmed and/or lost. Our relationship is one of peers. I’m not an authority figure and will not treat you as someone who has less power than I do.  

My Fees 

I charge $75 for an hour of one to one coaching

I charge $100 for an hour of one to one coaching combined with Zyto EVOX perception reframing

Disclosures:  

Coaching may result in changes in your relationships as well as healthy changes in the types of relationships you form.  

Coaching and the Zyto EVOX will bring things to the surface. I want you to know that this is normal and a good thing. You will be able to process through and heal what rises with the help of coaching and the Zyto EVOX. If you need to contact me between sessions to help you process through, please reach out via email at camille@lifteduptraumacoaching.com.

Free Conference Call is not HIPPA compliant and, therefore I cannot guarantee, with 100% certainty, that information shared through Free Conference Call will be safe from a data breach. However, I keep all client records secured, so that I am the only one who has access to them.

Anything that you say to me, my notes or any paperwork provided by you or your physician, mental health professional or legal representative (current or past) will be kept confidential. The only time I will break that confidentiality is if I feel you are in danger of harming yourself or another person, if you report abuse to someone (see the next paragraph about my being a Mandatory Reporter), or if I receive a legal subpoena to release your records.  

As a Certified Trauma Recovery Coach™, I act as a Mandatory Reporter, as outlined by The International Association of Trauma Recovery Coaching. This means that if I become aware that a minor, disabled person or elderly person is currently being abused, I am mandated to report the abuse to the appropriate governing agency.  

As a coach, I have limitations on the things we can work through in your recovery journey. There are some situations I do not have the expertise to help you with. If you are in a place where there are risks to your safety – you are suicidal, significantly self-harming, in the midst of an active addiction – the Association mandates that I help you find someone who is competent to deal with that particular issue. You do not have to stop seeing me, but we must bring in another professional who has the expertise with whatever safety issue is at hand to help you with those issues. This is called our Escalated Care Protocol. I can provide you with additional details if you have questions about this process.  

Expectations  

You can expect me:  

• to be on time for appointments and during our sessions to be 100% focused on our time together  

• to be knowledgeable about trauma and up to date on the latest research about trauma  

• to be your peer and guide through our time together. I know trauma but you know yourself. I will honor that you can guide your recovery. I will bring tools and strategies to our work so that you feel confident knowing you are “on the right path”  

My expectations of you: 

• Please come to sessions willing to work on your recovery journey 

• Please dedicate your focus during our coaching time on our work for the entirety of our session  

• Please let me know if you feel triggered during a session  

• Please let me know if there is something you need from me for our work together  

• Please be open and honest with me. This will enable our work to be as beneficial as possible. Our relationship is a safe place where you will receive no judgment from me.  

Policies & Procedures  

Payment – payment is required at the time a session is booked. If you do not make payment, the session won’t be able to take place. 

Refunds – if you cancel your appointment more than 24 hours before your appointment, your payment will be refunded in full.

If you cancel your appointment with less than 24 hours notice, there will be a 50% penalty for the late cancellation. I will keep 50% of your session fee and the remainder will be refunded to you. 

If you do not show up for your appointment and have not given me any notice, I will retain the entirety of your session fee. If this persists, the coaching relationship will be terminated. 

Crisis response – I do not provide crisis resources outside of client sessions. If you find yourself in crisis and you live in the United States, you can access RAINN’s Crisis Line (1-800-656-4673) or their online chat feature. You may also reach out to the Crisis Text Line at 741741. The National Suicide Hotline is available at 1-800-273-8255. If you do not live in the United States, I can help you locate crisis resources in your country. 

Communication outside of sessions – you are welcome to email me outside of sessions. I will respond within 48 hours. 

Appointment cancellation – if you do need to cancel a coaching session, please cancel at least 24 hours prior to that session’s start time. If you fail to do so, or if you fail to show up to our appointment without any prior notice, my refund policies, stated above, will apply. I have set aside this hour for you and if you do not cancel with at least 24 hours notice, or at all, I am unable to fill it with someone else. If you repeatedly fail to timely cancel our sessions, this will result in my terminating our coaching relationship.  

Alcohol and drugs – please do not be under the influence of drugs or alcohol during our coaching sessions. It is difficult, if not impossible, to have a session worth the devotion of either of our time when you are under the influence. If you are struggling with any substance abuse issues, please let me know so we can talk about it and get you the help that you need. If you repeatedly come to a session under the influence and do not let me know, or fail to acknowledge that you are impaired if I ask you if you are, this may result in my ending our coaching relationship.   

Bringing a third person into sessions – please do not bring anyone to a coaching session (spouse, parent, friend) without first discussing it with me. We need to discuss your confidentiality and goals before a third party is brought into a coaching session.   

Cell phone usage – please turn your cell phone off or leave it in another room during coaching sessions, unless you are using your phone to participate in the session (using Free Conference Call).

Damaged Zyto EVOX hand cradle – if the Zyto EVOX hand cradle is returned to me damaged, there will be a $300 fee to replace it. 

Grievance Procedure  

I am required to let you know that I am a Certified Trauma Recovery Coach credentialed by The International Association of Trauma Recovery Coaching. As a Certified Trauma Recovery Coach I am bound to uphold the Association’s Code of Ethics.   

If at any time you feel I have failed to abide by the Association’s Code of Ethics or wronged you in another way you are welcome to contact our Professional Standards Committee at Grievance@iaotrc.com. You will be sent a grievance form to complete and submit. All reports and grievance actions are held confidential by the Professional Standard’s Committee.